Welcome to the F.A.Q.
What is your return policy?
You may return any items for an exchange or refund as long as it's within 30 days of the original purchase date. Items being returned must be in the original condition you received them in. This means they are unwashed and free of stains and/or strong odors. You will also be responsible for any return shipping charges.
How long will it take to receive my order?
Orders ship within 1 to 7 business days after the order is placed. Once shipped, orders can take between 3 to 8 days to 1 to 3 weeks (internationally) depending on where you live.
Where does this store ship from?
Menottees ships from either Asheville, North Carolina or from our fulfillment house in Chatsworth, California.
If I order a shirt from Asheville and another from Chatsworth, will I have to pay for shipping twice?
Is this site secure?
Yes. The entire site is secured over SSL.
If a shirt is out of stock, what should I do?
Fear not! Write me a quick email with the shirt and size you want and I will email you as soon as it's back in stock!
Do you accept orders placed outside the United States?
Yes we do. Your order may be subject to import taxes by the country of delivery. These import taxes are not covered by the postage charge on your order with Menottees and you will be required to pay for them to receive your item(s).
Can I change my order after it's placed?
You cannot. Please make sure to review your order before submitting.
What Payment Methods do you accept?
Menottees uses the online payment system Stripe which accepts Visa, Mastercard, American Express, and Discover.
Paypal is also available.
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